Terms and Conditions

Last updated: January 2025

1. About These Terms

These terms and conditions ("Terms") form a legally binding agreement between you ("Partner", "you") and Music Launch, operated by Gareth Malna, a sole trader based in England ("Music Launch", "we", "us", "our").

By using our services, you agree to these Terms. Please read them carefully.

2. Our Services

Music Launch provides marketing and business development services for music teachers, including:

2.1 Music Launch Standard

• Custom landing page creation and hosting
• Facebook and Instagram advertising setup
• 30 days of ad campaign management
• Parent conversation frameworks and templates
• Student retention systems and resources
• Weekly coaching calls for the first month
• Ongoing monthly check-ins

2.2 Music Launch Pro

All Standard features plus:

• Ongoing ad campaign management
• Lead response and appointment booking
• Monthly creative refresh
• Detailed monthly reporting
• Priority support

3. Partnership Requirements

To join Music Launch, you must:

• Be a qualified music teacher or have demonstrable teaching experience
• Have the legal right to work and operate a business in the United Kingdom
• Have capacity to take on at least 4 new students
• Commit to a minimum monthly advertising budget (typically £150-250)
• Follow the Music Launch system and frameworks in good faith
• Maintain professional standards in your teaching practice
• Hold appropriate insurance for your teaching activities

4. Fees and Payment

4.1 Our Promise: Pay Nothing Until It Works

You pay no fees to Music Launch until you have enrolled at least 5 students on monthly lesson plans through our system.

4.2 Music Launch Standard Fees

Once the 5-student threshold is reached:

• Platform fee: £95 per month
• Revenue share: 10% of your monthly lesson revenue

4.3 Music Launch Pro Fees

Once the 5-student threshold is reached:

• Platform fee: £195 per month
• Revenue share: 15% of your monthly lesson revenue

4.4 Advertising Costs

You are responsible for your own advertising spend, paid directly to Meta (Facebook/Instagram). This is separate from Music Launch fees and typically ranges from £150-250 per month.

4.5 Payment Terms

• Fees are invoiced monthly in arrears
• Payment is due within 14 days of invoice
• We accept payment by direct debit, bank transfer, or card
• Late payments may incur interest at 4% above the Bank of England base rate

4.6 Revenue Reporting

You agree to accurately report your monthly lesson revenue. We reserve the right to audit revenue figures with reasonable notice.

5. Your Responsibilities

As a Music Launch Partner, you agree to:

• Provide accurate information about yourself and your business
• Maintain your advertising budget as agreed
• Respond to enquiries within 24 hours during business days
• Use the conversation frameworks and systems provided
• Report your revenue accurately and honestly
• Not bring Music Launch into disrepute
• Comply with all applicable laws and regulations
• Maintain appropriate professional indemnity and public liability insurance

6. Intellectual Property

6.1 Our Materials

All frameworks, templates, systems, and materials we provide remain the intellectual property of Music Launch. You have a licence to use them for your teaching business while you remain a Partner.

6.2 Your Brand

You retain ownership of your business name, logo, and brand. We create marketing materials using your brand, not ours.

6.3 Landing Pages

Landing pages created for you are hosted by Music Launch. If you leave, we can provide the content for you to host elsewhere, or you may continue hosting with us for a fee.

7. Data Protection

Both parties agree to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. See our Privacy Policy for details on how we handle personal data.

You remain the data controller for your students' and their parents' personal information. We process this data on your behalf as a data processor where necessary to provide our services.

8. Limitation of Liability

8.1 No Guarantees

While we are confident in our system, we cannot guarantee specific results. The success of your teaching business depends on many factors including your location, availability, teaching quality, and local market conditions.

8.2 Maximum Liability

Our total liability to you for any claims arising from these Terms or our services is limited to the total fees you have paid to us in the 12 months preceding the claim.

8.3 Exclusions

We are not liable for:

• Loss of profit, revenue, or anticipated savings
• Loss of business or business opportunity
• Loss of goodwill or reputation
• Indirect or consequential losses
• Losses caused by factors outside our control
• Issues with third-party platforms (Meta, Google, etc.)

8.4 Nothing Excluded

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Termination

9.1 Before Fees Begin

Either party may terminate the agreement at any time before fees begin, with immediate effect.

9.2 After Fees Begin

Either party may terminate with 30 days' written notice. You remain liable for fees during the notice period.

9.3 Immediate Termination

We may terminate immediately if you:

• Materially breach these Terms and fail to remedy within 14 days of notice
• Fail to pay fees within 30 days of the due date
• Engage in conduct that brings Music Launch into disrepute
• Become insolvent or enter administration

9.4 Effect of Termination

Upon termination:

• Your licence to use our materials ends
• Outstanding fees become immediately payable
• We will provide reasonable assistance to transition your marketing (at additional cost if required)
• Confidentiality obligations continue

10. Confidentiality

Both parties agree to keep confidential any non-public information shared during our partnership. This includes business strategies, pricing, student information, and proprietary methods.

11. Disputes

11.1 Resolution

We hope to resolve any disputes informally. Please contact us at hello@musiclaunch.co.uk first.

11.2 Mediation

If we cannot resolve a dispute informally, either party may refer the matter to mediation under the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure.

11.3 Courts

These Terms are governed by English law. The courts of England and Wales have exclusive jurisdiction over any disputes.

12. General

12.1 Entire Agreement

These Terms, together with any service agreement you sign, constitute the entire agreement between us.

12.2 Changes

We may update these Terms from time to time. We will give you at least 30 days' notice of material changes. Continued use of our services after changes take effect constitutes acceptance.

12.3 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights to a successor business.

12.4 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.

12.5 No Partnership

Nothing in these Terms creates a legal partnership, employment relationship, or joint venture between us. You remain an independent business.

12.6 Third Party Rights

These Terms do not give rights to any third party under the Contracts (Rights of Third Parties) Act 1999.

13. Contact

For questions about these Terms:

• Email: hello@musiclaunch.co.uk
• Address: 7 Gay Street, Bath, BA1 2PH